Shipping Policy

Hudabeautyusshop Shipping Policy

At Hudabeautyusshop, we’re proud to offer free standard shipping worldwide on all orders—no minimum purchase required! This Shipping Policy outlines our delivery process, timelines, and key details to help you track and receive your beauty essentials seamlessly. By placing an order with us, you agree to the terms below.

1. Shipping Coverage

We ship to all countries and regions worldwide, with free standard shipping on every order. Whether you’re ordering blush, foundation, makeup brushes, or lip products, your package will be delivered to your doorstep without any additional shipping fees.

2. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons (e.g., holidays, sales events) or for large orders, processing time may extend to 4-5 business days—we’ll notify you via email if there’s any delay in preparing your shipment.
You’ll receive an order confirmation email immediately after placing your order, followed by a shipping confirmation email with a tracking number once your package is dispatched.

3. Shipping Methods & Delivery Timelines

We partner with trusted global courier services (e.g., USPS, FedEx, DHL, UPS, and regional postal carriers) to ensure reliable delivery. Delivery times vary by destination and are estimated as follows (from the date of shipment):
  • North America (U.S., Canada): 3-7 business days
  • Europe: 5-10 business days
  • Asia Pacific: 7-14 business days
  • Australia & New Zealand: 7-12 business days
  • South America, Africa, & Middle East: 10-21 business days
Please note: These are estimated delivery times only. Actual delivery may be affected by customs processing, local postal delays, or unforeseen circumstances (e.g., natural disasters, public holidays). We are not responsible for delays caused by third-party factors beyond our control.

4. Order Tracking

Once your order is shipped, you’ll receive a tracking number via email (sent to the address used during checkout). You can use this tracking number to monitor your package’s progress through the courier’s official website or mobile app.
If you haven’t received your tracking number within 4 business days of placing your order, please check your spam folder or contact our customer service team at [email protected] with your order number for assistance.

5. Customs & Import Duties

While we cover all shipping costs, customs duties, taxes, or import fees are the responsibility of the recipient. These charges vary by country and are determined by local customs authorities based on the value of your order and regional regulations.
We recommend checking with your local customs office before placing your order to understand potential fees. Hudabeautyusshop is not responsible for any delays due to customs clearance or refused deliveries resulting from unpaid duties.

6. Shipping Restrictions

  • We cannot ship to P.O. boxes, APO/FPO addresses, or military bases in some regions. Please provide a physical street address for delivery.
  • For countries with strict import regulations (e.g., certain beauty product restrictions), we reserve the right to cancel or modify orders if compliance is not possible. We’ll notify you promptly if this occurs and issue a full refund.
  • Makeup products are considered liquid/gel items for air shipping—we comply with all global shipping regulations for such products, including proper packaging to prevent leakage.

7. Missing, Lost, or Damaged Packages

  • If your package is marked as delivered but you haven’t received it, please first check with your local postal service or building management (e.g., mailroom, neighbors) before contacting us. Report missing packages within 7 days of the estimated delivery date.
  • For lost or damaged packages: Contact us at [email protected] within 14 days of the estimated delivery date, including your order number, tracking information, and photos of any damage (if applicable). We’ll investigate with the courier and offer a replacement or full refund if the package is confirmed lost or damaged in transit.
  • We are not responsible for packages lost or delayed due to incorrect shipping information provided by the customer. Please double-check your address during checkout to ensure accuracy.

8. Contact Us

If you have questions about shipping, tracking, or delivery, please email our customer service team at [email protected]. We aim to respond within 24-48 business hours and assist with any shipping-related concerns.
Thank you for choosing Hudabeautyusshop—we hope your beauty essentials arrive safely and quickly!