Terms of Purchase

Hudabeautyusshop Terms of Purchase

These Terms of Purchase ("Terms") govern your purchase of products (including color cosmetics, base makeup, and beauty tools) from Hudabeautyusshop ("we," "us," or "our") through our website hudabeautyusshop.com. By placing an order with us, you agree to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and Shipping Policy (incorporated herein by reference). Please read these Terms carefully before making a purchase.

1. Order Placement & Acceptance

  • To place an order, you must provide accurate and complete information (e.g., shipping address, payment details, contact information). We reserve the right to reject or cancel any order if the information provided is incorrect, fraudulent, or incomplete.
  • Upon submitting your order, you will receive an order confirmation email acknowledging receipt of your request. This confirmation does not constitute order acceptance—we will send a separate shipping confirmation email (with tracking information) once your order is processed and dispatched, at which point a binding contract between you and Hudabeautyusshop is formed.
  • We may limit the quantity of products per order or per customer at our discretion, particularly for high-demand or promotional items.

2. Pricing & Payment

  • All product prices displayed on our website are in United States Dollars (USD) and include applicable taxes (where required by law). No additional currency conversion fees are charged by us, but your payment provider may apply conversion rates or fees—please check with your provider for details.
  • We accept major credit/debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other approved payment methods. By providing payment information, you warrant that you are authorized to use the payment method and that the information is accurate.
  • Payment is processed immediately upon order submission. If payment is declined, your order will not be processed—please contact your payment provider to resolve the issue before reordering.
  • We reserve the right to correct pricing errors on our website at any time. If we discover a pricing error after you place an order, we will notify you promptly and offer the option to cancel the order or proceed at the correct price.

3. Shipping & Delivery

  • Global Free Shipping: We offer free standard shipping on all orders worldwide—no minimum purchase required.
  • Order Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. We will notify you via email if there is any unforeseen delay in processing your order.
  • Delivery Timeline: Estimated delivery time is 6-12 business days from the date of shipment. This timeline applies to all global destinations and accounts for standard courier transit, excluding customs processing delays (which are beyond our control).
  • Delivery is to the shipping address provided during checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping information. Please verify your address carefully before submitting your order.

4. Returns & Refunds

  • Return Period: You may request a return within 60 days of delivery (verified by tracking information) for eligible products.
  • Return Eligibility: Products must be unused, unopened, and in their original packaging to qualify for a return (except for defective or incorrect items—see our Refund Policy for details). Due to hygiene standards, opened or used cosmetics (e.g., swatched lipstick, tested foundation) are not eligible for returns unless defective.
  • Refund Processing: Once we receive and inspect your returned item (3-5 business days after delivery to our warehouse), we will process your refund. Refunds are issued to your original payment method within 5-10 business days of inspection.
  • For detailed return instructions and exceptions, please refer to our full Refund Policy.

5. Product Information & Availability

  • We strive to provide accurate product descriptions, images, and specifications on our website. However, we do not warrant that product colors, textures, or details will be exact due to variations in device displays, lighting, or manufacturing batches.
  • Product availability is subject to change without notice. If a product you ordered becomes out of stock after order placement, we will notify you promptly and offer a refund or substitution (with your consent).

6. Customer Responsibilities

  • You agree to use our products in accordance with their intended purpose and any instructions provided (e.g., patch tests for sensitive skin). Hudabeautyusshop is not liable for adverse reactions or damages resulting from improper use of products.
  • You are responsible for complying with local laws and regulations regarding the import of cosmetics to your country. We are not liable for orders seized or delayed by customs due to non-compliance with local rules.

7. Limitation of Liability

  • Hudabeautyusshop shall not be liable for any indirect, incidental, consequential, or special damages (including lost profits) arising from your purchase or use of our products, except in cases of gross negligence or willful misconduct.
  • Our total liability for any claim related to your order shall not exceed the total amount paid for the product(s) in question.

8. Modifications to Terms

  • We may update these Terms from time to time. The revised Terms will be posted on our website with a new "Last Updated" date. Your continued use of our website or placement of orders after the update constitutes acceptance of the revised Terms.

9. Contact Us

If you have questions or concerns about these Terms of Purchase, please contact our customer service team at [email protected]. We aim to respond within 24-48 business hours.